Reconnect an account

What “expired” means and how to fix it.

Sometimes a connection stops working, for example when:

  • the platform's sign-in expires (LinkedIn connections last about 60 days);
  • you changed your password or removed Growdex in the platform's settings;
  • you lost admin access to a Facebook Page.

When that happens, Settings → Brand & channels shows the account as expired with a Reconnect button. Choose it and sign in again; your planned posts stay as they are.

If a post was due while the account was disconnected, it's marked as needing attention and you'll get a notification. After reconnecting, open the post and publish or reschedule it. See When a post doesn't go out.